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NEW! Quickpad
With ordering, payments and loyalty at their fingertips, sit back and watch your restaurant run like clockwork.
from full service to grab-and-go
Custom Restaurant App Development
An effective hospitality app can help an establishment stand out from the competition. With robust features and focused strategies tailored to individual needs, modern restaurant owners have access to powerful tools that help them reach long-term success.
Pepper HQ’s custom restaurant app is used by over 200 leading food brands, including Jollibee, Itsu, Chopstix and Rick Stein.
Top features
Top features for restaurants
CASE STUDY
Ideal Collection
Ideal Collection partnered with Pepper to level up their old card loyalty scheme, as well as allowing customers to order to their table and earn rewards!
CASE STUDY
The Head of Steam
The Head of Steam discuss translating their beer-obsessed brand into a beautiful mobile app with powerful loyalty.
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All sectors, all solutions
In this digital age, restaurants need to stay ahead of the curve and attract customers with innovative technology. By leveraging features of restaurant software, businesses can reach more customers quickly and build stronger relationships with them. From contactless menus to mobile payments and loyalty programs, this software can help provide a level of convenience that will have customers returning.
Speak to our team of hospitality heroes to learn more.
Over Under
Over Under Coffee describes how their Pepper app has increased both customer loyalty and satisfaction, as well as taking the pressure off of staff
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Coffi Co
Coffi Co outlines how they ramped up usage of their app to over 100k users at just 7 sites.
The Coffee Studio
The Coffee Studio in Chicago completely digitized their business - with tips soaring after introducing digital ordering.
Eclectic Bars
Eclectic bars discuss how their app has eliminated walk-outs, transformed their service and boosted profits.
The Head of Steam
The Head of Steam discuss translating their beer-obsessed brand into a beautiful mobile app with powerful loyalty.
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Young's
Young's discusses the impact of increased ATV and higher repeat visit rate across their 200 restaurants.
Over Under
Over Under Coffee describes how their Pepper app has increased both customer loyalty and satisfaction, as well as taking the pressure off of staff
Coffi Co
Coffi Co outlines how they ramped up usage of their app to over 100k users at just 7 sites.
The Coffee Studio
The Coffee Studio in Chicago completely digitized their business - with tips soaring after introducing digital ordering.
Eclectic Bars
Eclectic bars discuss how their app has eliminated walk-outs, transformed their service and boosted profits.
The Head of Steam
The Head of Steam discuss translating their beer-obsessed brand into a beautiful mobile app with powerful loyalty.
Young's
Young's discusses the impact of increased ATV and higher repeat visit rate across their 200 restaurants.
All features
Use the toggles below for some of our suggested combinations, but remember - we can create any mixture of features to suit your business.
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Order to table
Convient customer ordering that speeds up service
Open-tab ordering
Allow diners to seamlessly add orders to their tab
Tipping
Drive higher tips with digital ordering
Product bundles
Offers and bundles your guests will love
Order for takeout
Grab and go ordering for guests
Clever upselling
Suggest relevant products to customers and drive ATV
Pay at table
Settle the check in a matter of clicks
E-gifting
E-giftingInstant, fully integrated digital gifting
Gift cards
Showcase your brand with a physical gift card
Loyalty points
Powerful points schemes that drive profit
Loyalty at counter
Capture guest data and reward their loyalty
Stamp cards
Simple but powerful digital stamp loyalty
Rewards and treats
Surprise your customers with personalized rewards
Tiered rewards
Identify and reward your most loyal customers
Refer-a-friend
Turn your guests into brand advocates
Student discounts
Target and reward your local college audience
Coupons & vouchers
Drive digital adoption with simple code-based loyalty
Analytics and insights
Actionable data with powerful possibilities
Customer data
Build a detailed understanding of your customer base
Push notifications
Reach your brand's audience en-masse, for free
In-app messaging
A powerful marketing platform in your customers' pocket
SMS campaign
Drive revenue with our easy SMS platform
Customer segments
Automatically segment users based on actions
Our clients' success is
our success
Speak to our team of hospitality heroes to learn more.
"We were always looking for a way to do mobile ordering, and Pepper’s was the right solution at the time. The app has been a key part of our ability to pivot our operations very quickly, and we are certainly thankful for it."
Owner
Miguel Cano
"It’s been a pleasure to work with Pepper over the past year on the Chopstix loyalty app. From pitch to launch, the process has been easy, organised and engaging."
Head of marketing
Sal Baykent
“From set up, the Pepper team have constantly communicated and listened to what we wanted to achieve. The result was a beautiful looking app, and a great base to add and improve upon.”
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Head of Operations and Brand
Mark Connor
“The Pepper team are really passionate about making sure the app is a success for us, and ensuring we’re getting the most of all the features offered.”
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Operations Director
Gina Langford
“It’s given us a way to reach out to our customers, deliver key marketing initiatives, benefit staff and drive revenue.”
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Marketing Director
Gillian McLaren
"We were always looking for a way to do mobile ordering, and Pepper’s was the right solution at the time. The app has been a key part of our ability to pivot our operations very quickly, and we are certainly thankful for it."
Miguel Cano
Owner
"It’s been a pleasure to work with Pepper over the past year on the Chopstix loyalty app. From pitch to launch, the process has been easy, organised and engaging."
Sal Baykent
Head of marketing
“From set up, the Pepper team have constantly communicated and listened to what we wanted to achieve. The result was a beautiful looking app, and a great base to add and improve upon.”
Mark Connor
Head of Operations and Brand
“The Pepper team are really passionate about making sure the app is a success for us, and ensuring we’re getting the most of all the features offered.”
Gina Langford
Operations Director
“It’s given us a way to reach out to our customers, deliver key marketing initiatives, benefit staff and drive revenue.”
Gillian McLaren
Marketing Director
Restaurants and QSR FAQ’s
Pepper’s software can streamline restaurant and QSR operations, especially when it comes to the ordering and paying processes. From faster payments to contactless menus, Pepper can help restaurants and QSRs improve efficiency and customer service.
For restaurants, Pepper’s software can assist with a number of operational processes, including taking orders at the table and paying at the table. This means that waiters don’t have to run back and forth from the table to the kitchen in order to relay the order information to the kitchen staff. Instead, waiters can take orders at the table (or customers can even use a QR code or an app to order) - and all orders are instantly sent to a POS terminal for the kitchen staff. This reduces waiting times for customers and allows waiters to serve the next table quickly.
A custom ordering app (and website) can be implemented, allowing your customers to order online easily. Customers can choose table service if dining in, or collection at a time that suits them. Orders are sent straight to your POS terminal or a smart device connected to your POS system, so you can manage and view online orders with no fuss.
Yes. Pepper’s CRM software can help monitor and analyse customer data, helping to inform you of futuremarketing campaigns and initiatives.
Yes. A 30 minute demo with a member of the Pepper team can be booked to see whether Pepper is suitable for your brand.
PepperHQ’s software offers a wide range of features including (but not limited to):
● Order to table
● Open-tab ordering
● Pay at table
● Tipping
● Order for takeout
● Gift cards and e-gifting
● Loyalty points
● Stamp cards
● Coupons and discounts
Yes. Pepper can be integrated into multiple locations and franchises with ease.
Yes. Pepper’s bespoke loyalty programs and promotions can be integrated with your POS system, givingyou access to features such as loyalty points, stamp cards, and rewards and treats. If you already have anexisting loyalty program, you can easily transfer this onto the Pepper platform.
Our platform has an easy-to-use interface, so staff should have no problem with learning how to use it. Nonetheless, the Pepper team is always on hand to support clients every step of the way, even after launch.
Yes. You can view our client success stories and case studies on our website. Some of our restaurant clients include:
● Rick Stein
● Ideal Collection
● Black Boy Inn
● Young’s