Hospitality people first

With decades on both sides of the table, our team unites first-hand experience in creating exceptional customer experiences with the technical know-how needed for comprehensive technology solutions.

A dedicated growth manager for every client

We believe that a platform is only as good as it’s user. So each one of our clients has a dedicated growth manager to ensure they make the most from the PepperOS platfrom and Quickpad device.

Pepper marketing workshops, in Figma.
Pepper customer logos.

9+ years in business with 100s of growing high street brands

Our solutions have been adopted by the largest names on the high street, empowering brands to streamline their operations and maximise their marketing returns.

Partnered with leading POS and payment providers

PepperOS and Quickpad are flexible enough for kiosks, and powerful enough for high street brands, partnering with X+ leading payments, POS, CRM and marketing providers.

Pepper Partner logos.

Your hospitality experts

Charles Hall
CEO & Co-Founder

A proven entrepreneur and business leader, Charles created a £100m start-up for the Washington Post. Before that he was a Director at Citigroup, NYC, for 13 years.

Tom Thorne

A technology founder and CTO, Tom has enjoyed two successful exits with Tradar and Ezesoft and has spent over 20 years building great teams and products in cloud and fintech.

Adam Robinson

Adam has worked in software innovation and product management for 10+ years, including guest facing apps for Atlantis the Palm, Accor Hotels and MGM Macau. He has also spent 10 years in food & beverage ops management.

Adam Montgomery

Adam has worked with Pepper for over 4 years now; both as a partner and in-house. Adam focuses on the transactional element of the business, as well as the wider business strategy to drive effectiveness in all activities that impact Pepper's revenue streams.

Sarah McCarrick
Finance Manager

Sarah has 20 years+ experience, overseeing many areas of finance and administration. She enjoys problem solving, and working as a team to grow the company.

Oli Dainton
Front-end Lead

Oli worked at Sky during the digital TV, interactive web and mobile transitions. He has delivered compelling visuals and interactivity for two decades.

Bogdan Voiko
Lead Android Developer

Bogdan has 7+ years of experience in software development and joined Pepper almost 4 years ago. He is responsible for keeping our android app running smoothly and improving it.

Andrii Bartieniev
Lead Web Developer

Andrii started working as a web developer over 5 years ago, and mostly works front-end. He developed the main part of the Pepper portal and web-app, after finding his passion during his Software Engineering degree at university.

Dominic Rathbone
Platform Lead

Dom has over 6 years of experience in building cloud native services and leads the Platform team, ensuring the Pepper platform stays humming along.

Ben Pike

After graduating from university, Ben pivoted into the world of software engineering. Having joined the team two years ago, he works on developing and maintaining the platform, ensuring the continued smooth operation of Pepper’s services.

Joao Pedro
Junior Developer

João joined the Platform team in 2021. He works with the UK and US teams to develop new features, fix bugs, and ensure the platform stays in working order.

Karthik Naik
QA Lead

Karthik has 8+ years experience in software testing and Quality Assurance. The QA team use manual and automated testing to ensure the quality of mobile, web and API development.

Deepak Sarath
Junior QA

Deepak Sarath works as a Quality Engineer, he has 3+ years Experience on software testing. As a QA Engineer Ensures the Quality of the Mobile app, Web and API.

Paisley Scott
Lead Client Marketing Manager

Paisley has worked in Financial Technology and transitioned into Hospitality. As Lead Client Marketing Manager, she focuses on fostering strong client relationships and leading effective marketing strategies for Pepper's clients.

Chloe Dale
Marketing Manager

Chloe recently graduated from university, studying for a masters in global strategy and innovation. She has worked in hospitality since 2018 and now focuses on building relationships and ensuring success with clients, as well as supporting other marketing activities at Pepper.

Daniel Sweeney
Business Analyst

Daniel is a business and commercial analyst with 15 years experience working within FMCG companies - specialising in reporting and data analysis. He provides first line reporting support to the Pepper Marketing team, as well as project and data support to merchants.

Kermit Austin
US VP Business Development

Kermit has 16 years experience in hospitality solutions. He created and ran Powercard, prior to selling to and joining Pepper.

Dominic Rosenfeld
Commercial Director

Dom has worked in hospitality technology for over five years, with a deep understanding of how ordering and loyalty solutions benefit different businesses.

Jamie McIntyre
Head of Sales

Jamie has over 10 years of experience in providing digital solutions to the hospitality industry. With a passion for working with the most exciting and progressive brands, he is responsible for driving new business and growth at Pepper.

Tom Marshall-Evans
Director of Operations

Tom has worked in hospitality technology since 2014. A project manager by training, his focus is on delivering solutions and maintaining relationships with Pepper customers.

Alberto Manuzzi
Lead Project Manager

Alberto has worked in hospitality technology since 2014. As a project manager, he implements solutions, manages relationships with merchants and ensures the successful rollout of new features and functionality.

Will Bowden
Lead Project Manager

Will has worked alongside some of Pepper’s biggest clients in various capacities. Primarily focusing on Project Management, Will has also taken on responsibilities in Account Management and providing operational consultation.

Lauren McQueen
Project Manager

Lauren works with clients both in the UK and internationally to oversee the implementation of iOS, Android and web apps. Lauren is also part of the Support Team, providing post live support to merchants and end users.

Louisa Nathaniel
Product Delivery Manager

As a product delivery manager, Louisa focuses her attention on delivering mobile and web app features, ensuring that they meets Pepper's merchants' needs and are of high quality.

Harry Jones
Product Analyst

Harry completed his Masters degree in Data Science during the summer of 2021. He then joined the Product team later in the year - focusing on the data analytic capabilities of the Pepper Console.

Try Pepper today

Designed to showcase the power of PepperOS, this interactive demo provides and example of the insights and tools we’re currently providing to 200+ high street brands.