Client support

Everything Pepper merchants need to achieve success

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Support portal

Merchants can use our support portal to find help or services. Has something gone wrong? Do you have a question, or perhaps want to suggest a new feature? You’ve come to the right place.

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Knowledge base

Our knowledge base is full of materials - from training documents on Pepper Pay, Ordering, Menus, Marketing, Loyalty, POS, Customer Success and much more, we’ve got you covered.

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Developer hub

The Pepper technology has been developed from the ground up with the developer in mind. We know that one size does not fit all, and our customers have creative and innovative ideas that our technology should enable rather than hinder. Our developer hub has a host of information about CRM and POS integrations.

FAQ’s

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How will Pepper support my business after launch?

Support doesn't end at launch - we are here to help every step of the way. Our team provide advice on best practice, help with marketing, operations and ensuring that everything is running as smoothly as possible for your business.

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Are there any other helpful resources that you provide?

We regularly update our blog with marketing tips, advice for using your digital solution during busy periods and special holidays, information about the industry and lots more - so feel free to have a read!

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What can I do if I have any questions, queries or want to suggest a new product feature?

We welcome all feedback and queries that you may have - please use our support portal or send your Customer Success manager an email.