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hospitality sectors

All sectors
Restaurant & QSR
Pubs & Bars
Coffee shops

Turn one-off visitors into brand champions

Pepper Loyalty Software

Our flexible programs leave your customers feeling rewarded, while generating extra revenue and increasing the rate of repeat visits.

Get started
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Features

Benefits

Our loyalty programs are fully-integrated to your systems, meaning no extra work for staff, and are flexible enough to meet the precise needs of your business.

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Increase repeat visits
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Gather powerful data
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Personalise guest experience
Increase AOV

Keep customers choosing you

With the right incentives in place, customers will have you front-of-mind. Converting a once-a-month customer into a weekly visit is a guaranteed way to make your business more profitable. All this is possible with loyalty app development, that integrates with existing software, to enable a custom and rewarding experience for each customer.

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Gather powerful data

Become the expert on your customers

In an increasingly data-driven world, loyalty programs are a hospitality operator’s ideal route to actionable customer insights. This level of understanding is critical to driving CLV (customer lifetime value).

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Incentive-based marketing

Recognising that every customer is different

Create personalised rewards that make your most loyal customers feel valued, or re-engage lapsed visitors. Effective, targeted marketing campaigns take minutes to set up in the Marketing Portal.

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Your brand, powered by Pepper

Ensure your brand stands up to competitors with a beautifully designed web or mobile app solution. We take your brand assets and take care of the rest for you.

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Loyalty points

Customers accrue points for every £ they spend. They can save these up to splurge or redeem on their next visit.

Check your points in app
Encourage repeat visits
Drive revenue
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Stamp cards

Every eligible order gives the guest a stamp. A full stamp card can be redeemed for a reward either at the counter, bar or in a digital order.

Integrates your POS
Replaces paper cards
Drives user loyalty
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Rewards and treats

Send customer segments one-off treats and rewards based on their location, buying habits or engagement with your brand.

Drive revenue
Increase footfall
Encourages repeat visits

Want to find out how to get started?

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900 app users every month‍
20% of total transactions via their app at some sites
7‍ locations

CASE STUDY

Over Under

Over Under Coffee describes how their Pepper app has increased both customer loyalty and satisfaction, as well as taking the pressure off of staff

Read more
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FAQ’s

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How do I know which type of loyalty program will work best for my business?

We have years of experience creating bespoke loyalty programs for all kinds of brands. Our team will work with you to identify what your key goals are and guide you through choosing the best loyalty type for your business.

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If I already have a digital loyalty scheme, can I transfer my existing customers onto Pepper?

Good news! We can migrate your customers to Pepper and offer them equivalent points balances or rewards. Our team have carried out a number of migrations and will work with you to make it as seamless as possible for customers.

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Can I offer both points and stamps to customers?

Our stamps and points loyalty can be used in conjunction with each other. For example, customers earn 10 points for every $10 they spend - but they also earn a coffee stamp every time they purchase a hot drink.

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