Bars and clubs

From bustling bars to lively nightclubs

We were built with our partners in mind: ambitious hospitality brands looking to elevate their on-site service and scale their business.

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TRUSTED BY OVER 200 LEADING BRANDS
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All sectors, all solutions

Speak to our team of hospitality heroes to learn more.

Over Under

Over Under

Over Under Coffee describes how their Pepper app has increased both customer loyalty and satisfaction, as well as taking the pressure off of staff

Read case study
Coffi Co

Coffi Co

Coffi Co outlines how they ramped up usage of their app to over 100k users at just 7 sites.

Read case study
The Coffee Studio

The Coffee Studio

The Coffee Studio in Chicago completely digitized their business - with tips soaring after introducing digital ordering.

Read case study
Eclectic Bars

Eclectic Bars

Eclectic bars discuss how their app has eliminated walk-outs, transformed their service and boosted profits.

Read case study
The Head of Steam

The Head of Steam

The Head of Steam discuss translating their beer-obsessed brand into a beautiful mobile app with powerful loyalty.

Read case study
Young's

Young's

Young's discusses the impact of increased ATV and higher repeat visit rate across their 200 restaurants.

Read case study
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Over Under

Over Under

Over Under Coffee describes how their Pepper app has increased both customer loyalty and satisfaction, as well as taking the pressure off of staff

Read case study
Coffi Co

Coffi Co

Coffi Co outlines how they ramped up usage of their app to over 100k users at just 7 sites.

Read case study
The Coffee Studio

The Coffee Studio

The Coffee Studio in Chicago completely digitized their business - with tips soaring after introducing digital ordering.

Read case study
Eclectic Bars

Eclectic Bars

Eclectic bars discuss how their app has eliminated walk-outs, transformed their service and boosted profits.

Read case study
The Head of Steam

The Head of Steam

The Head of Steam discuss translating their beer-obsessed brand into a beautiful mobile app with powerful loyalty.

Read case study
Young's

Young's

Young's discusses the impact of increased ATV and higher repeat visit rate across their 200 restaurants.

Read case study
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All features

Use the toggles below for some of our suggested combinations, but remember - we can create any mixture of features to suit your business.

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Our clients' success is
our success

"We were always looking for a way to do mobile ordering, and Pepper’s was the right solution at the time. The app has been a key part of our ability to pivot our operations very quickly, and we are certainly thankful for it."

Miguel Cano

Owner

Miguel Cano

"It’s been a pleasure to work with Pepper over the past year on the Chopstix loyalty app. From pitch to launch, the process has been easy, organised and engaging."

Sal Baykent

Head of marketing

Sal Baykent

“From set up, the Pepper team have constantly communicated and listened to what we wanted to achieve. The result was a beautiful looking app, and a great base to add and improve upon.”

Mark Connor

Head of Operations and Brand

Mark Connor

“The Pepper team are really passionate about making sure the app is a success for us, and ensuring we’re getting the most of all the features offered.”

Gina Langford

Operations Director

Gina Langford

“It’s given us a way to reach out to our customers, deliver key marketing initiatives, benefit staff and drive revenue.”

Gillian McLaren

Marketing Director

Gillian McLaren

"We were always looking for a way to do mobile ordering, and Pepper’s was the right solution at the time. The app has been a key part of our ability to pivot our operations very quickly, and we are certainly thankful for it."

Miguel Cano

Miguel Cano

Owner

"It’s been a pleasure to work with Pepper over the past year on the Chopstix loyalty app. From pitch to launch, the process has been easy, organised and engaging."

Sal Baykent

Sal Baykent

Head of marketing

“From set up, the Pepper team have constantly communicated and listened to what we wanted to achieve. The result was a beautiful looking app, and a great base to add and improve upon.”

Mark Connor

Mark Connor

Head of Operations and Brand

“The Pepper team are really passionate about making sure the app is a success for us, and ensuring we’re getting the most of all the features offered.”

Gina Langford

Gina Langford

Operations Director

“It’s given us a way to reach out to our customers, deliver key marketing initiatives, benefit staff and drive revenue.”

Gillian McLaren

Gillian McLaren

Marketing Director

Bar's and clubs FAQ’s

What is PepperHQ and how does it benefit bars and clubs?

PepperHQ is an app and web based solution that offers features that help bars and clubs to increase their operational efficiency, improving customer and employee experience.

How does PepperHQ improve operational efficiency and streamline processes for bars and clubs?

PepperHQ automates and improves numerous processes for bars and clubs. For instance, customers can order at the table through a QR code or app, saving them time from having to queue at the bar to order. This results in faster and more efficient service.

Does PepperHQ offer features for managing happy hours, promotions, and special events?

Absolutely - all of these can be managed through the Pepper platform. You can even send out push notifications to customers, encouraging them to visit your bar or club to take advantage of the promotion.

What type of analytics and reporting capabilities does PepperHQ provide for bars and clubs?

Reports and analytics can be generated for a number of aspects regarding bar and club operations. This can include:
● KPIs
● Busiest hours
● Number of orders
● Most popular drink
● And more…

What level of customer support is available from PepperHQ?

Our clients get a dedicated Customer Success manager to support with post-launch app marketing, staff engagement and trend analysis. We also ensure you get the most out of newly developed features, help plan long-term marketing campaigns and make the most out of your loyalty programme.

The Pepper support portal is accessible on our website and offers a number of support and guidance features that clients can use should they encounter a problem while using the PepperHQ platform. Clients can:
● Raise a support ticket
● Request hardware
● Ask questions
The Pepper team is always on hand to provide support throughout your entire partnership with us.

Are there any success stories or case studies from bars and clubs that have implemented PepperHQ?

Yes, you can read our PepperHQ case studies here. We have worked with bars and clubs like EclecticBars, The Head of Steam, and more.

What specific features does PepperHQ offer for the bar and club industry?

PepperHQ offers the following features for bars and clubs:
● Order to table
● Pay at table
● Rewards and treats
● Student discounts
● Analytics and insights
● Push notifications
● And more…

Does PepperHQ support multiple locations and franchises for bars and clubs?

Yes, PepperHQ can be implemented in multiple locations and franchises for bars and clubs, making it scalable for businesses of all sizes.

Can PepperHQ help with customer loyalty programs and rewards for bars and clubs?

Yes. Loyalty programs and rewards can be implemented or integrated with Pepper. You can opt forPepper’s own loyalty program, or you can integrate your existing loyalty program into the Pepper platform.

How user-friendly is the PepperHQ platform for bar and club staff?

The PepperHQ platform has an easy-to-use interface that is extremely user-friendly for bar and club staff.

Is it easy to train bar and club staff to use the PepperHQ platform?

Yes, training bar and club staff to use the platform is easy. You can access additional resources and training guidance on the Pepper website.

If you’re struggling with using the Pepper platform, please don’t hesitate to get in touch with the Pepper team

Does PepperHQ’s solutions consist of software or hardware?

PepperHQ offers both software and hardware solutions. While the platform can be downloaded, you can also opt for our QuickPad device which is a dedicated device that allows the Pepper platform on-the-go.

How do I get started with PepperHQ’s solutions for bars and clubs?

To get started with PepperHQ’s solutions for bars and clubs, request a demo today.