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Featured App | Itsu Insider
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NEW! Quickpad
With ordering, payments and loyalty at their fingertips, sit back and watch your restaurant run like clockwork.
Bars and clubs
App and web solutions tailored to your needs
Top features for bars and clubs
CASE STUDY
Eclectic Bars
Eclectic bars discuss how their app has eliminated walk-outs, transformed their service and boosted profits.
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All sectors, all solutions
Speak to our team of hospitality heroes to learn more.
Over Under
Over Under Coffee describes how their Pepper app has increased both customer loyalty and satisfaction, as well as taking the pressure off of staff
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Coffi Co
Coffi Co outlines how they ramped up usage of their app to over 100k users at just 7 sites.
The Coffee Studio
The Coffee Studio in Chicago completely digitized their business - with tips soaring after introducing digital ordering.
Eclectic Bars
Eclectic bars discuss how their app has eliminated walk-outs, transformed their service and boosted profits.
The Head of Steam
The Head of Steam discuss translating their beer-obsessed brand into a beautiful mobile app with powerful loyalty.
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Young's
Young's discusses the impact of increased ATV and higher repeat visit rate across their 200 restaurants.
Over Under
Over Under Coffee describes how their Pepper app has increased both customer loyalty and satisfaction, as well as taking the pressure off of staff
Coffi Co
Coffi Co outlines how they ramped up usage of their app to over 100k users at just 7 sites.
The Coffee Studio
The Coffee Studio in Chicago completely digitized their business - with tips soaring after introducing digital ordering.
Eclectic Bars
Eclectic bars discuss how their app has eliminated walk-outs, transformed their service and boosted profits.
The Head of Steam
The Head of Steam discuss translating their beer-obsessed brand into a beautiful mobile app with powerful loyalty.
Young's
Young's discusses the impact of increased ATV and higher repeat visit rate across their 200 restaurants.
All features
Use the toggles below for some of our suggested combinations, but remember - we can create any mixture of features to suit your business.
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Order to table
Convient customer ordering that speeds up service
Open-tab ordering
Allow diners to seamlessly add orders to their tab
Tipping
Drive higher tips with digital ordering
Product bundles
Offers and bundles your guests will love
Order for takeout
Grab and go ordering for guests
Clever upselling
Suggest relevant products to customers and drive ATV
Pay at table
Settle the check in a matter of clicks
E-gifting
E-giftingInstant, fully integrated digital gifting
Gift cards
Showcase your brand with a physical gift card
Loyalty points
Powerful points schemes that drive profit
Loyalty at counter
Capture guest data and reward their loyalty
Stamp cards
Simple but powerful digital stamp loyalty
Rewards and treats
Surprise your customers with personalized rewards
Tiered rewards
Identify and reward your most loyal customers
Refer-a-friend
Turn your guests into brand advocates
Student discounts
Target and reward your local college audience
Coupons & vouchers
Drive digital adoption with simple code-based loyalty
Analytics and insights
Actionable data with powerful possibilities
Customer data
Build a detailed understanding of your customer base
Push notifications
Reach your brand's audience en-masse, for free
In-app messaging
A powerful marketing platform in your customers' pocket
SMS campaign
Drive revenue with our easy SMS platform
Customer segments
Automatically segment users based on actions
Our clients' success is
our success
Speak to our team of hospitality heroes to learn more.
"We were always looking for a way to do mobile ordering, and Pepper’s was the right solution at the time. The app has been a key part of our ability to pivot our operations very quickly, and we are certainly thankful for it."
Owner
Miguel Cano
"It’s been a pleasure to work with Pepper over the past year on the Chopstix loyalty app. From pitch to launch, the process has been easy, organised and engaging."
Head of marketing
Sal Baykent
“From set up, the Pepper team have constantly communicated and listened to what we wanted to achieve. The result was a beautiful looking app, and a great base to add and improve upon.”
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Head of Operations and Brand
Mark Connor
“The Pepper team are really passionate about making sure the app is a success for us, and ensuring we’re getting the most of all the features offered.”
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Operations Director
Gina Langford
“It’s given us a way to reach out to our customers, deliver key marketing initiatives, benefit staff and drive revenue.”
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Marketing Director
Gillian McLaren
"We were always looking for a way to do mobile ordering, and Pepper’s was the right solution at the time. The app has been a key part of our ability to pivot our operations very quickly, and we are certainly thankful for it."
Miguel Cano
Owner
"It’s been a pleasure to work with Pepper over the past year on the Chopstix loyalty app. From pitch to launch, the process has been easy, organised and engaging."
Sal Baykent
Head of marketing
“From set up, the Pepper team have constantly communicated and listened to what we wanted to achieve. The result was a beautiful looking app, and a great base to add and improve upon.”
Mark Connor
Head of Operations and Brand
“The Pepper team are really passionate about making sure the app is a success for us, and ensuring we’re getting the most of all the features offered.”
Gina Langford
Operations Director
“It’s given us a way to reach out to our customers, deliver key marketing initiatives, benefit staff and drive revenue.”
Gillian McLaren
Marketing Director
Bar's and clubs FAQ’s
PepperHQ is an app and web based solution that offers features that help bars and clubs to increase their operational efficiency, improving customer and employee experience.
PepperHQ automates and improves numerous processes for bars and clubs. For instance, customers can order at the table through a QR code or app, saving them time from having to queue at the bar to order. This results in faster and more efficient service.
Absolutely - all of these can be managed through the Pepper platform. You can even send out push notifications to customers, encouraging them to visit your bar or club to take advantage of the promotion.
Reports and analytics can be generated for a number of aspects regarding bar and club operations. This can include:
● KPIs
● Busiest hours
● Number of orders
● Most popular drink
● And more…
Our clients get a dedicated Customer Success manager to support with post-launch app marketing, staff engagement and trend analysis. We also ensure you get the most out of newly developed features, help plan long-term marketing campaigns and make the most out of your loyalty programme.
The Pepper support portal is accessible on our website and offers a number of support and guidance features that clients can use should they encounter a problem while using the PepperHQ platform. Clients can:
● Raise a support ticket
● Request hardware
● Ask questions
The Pepper team is always on hand to provide support throughout your entire partnership with us.
Yes, you can read our PepperHQ case studies here. We have worked with bars and clubs like EclecticBars, The Head of Steam, and more.
PepperHQ offers the following features for bars and clubs:
● Order to table
● Pay at table
● Rewards and treats
● Student discounts
● Analytics and insights
● Push notifications
● And more…
Yes, PepperHQ can be implemented in multiple locations and franchises for bars and clubs, making it scalable for businesses of all sizes.
Yes. Loyalty programs and rewards can be implemented or integrated with Pepper. You can opt forPepper’s own loyalty program, or you can integrate your existing loyalty program into the Pepper platform.
The PepperHQ platform has an easy-to-use interface that is extremely user-friendly for bar and club staff.
Yes, training bar and club staff to use the platform is easy. You can access additional resources and training guidance on the Pepper website.
If you’re struggling with using the Pepper platform, please don’t hesitate to get in touch with the Pepper team
PepperHQ offers both software and hardware solutions. While the platform can be downloaded, you can also opt for our QuickPad device which is a dedicated device that allows the Pepper platform on-the-go.
To get started with PepperHQ’s solutions for bars and clubs, request a demo today.