Meet our team

Pepper was founded by a group of skilled and experienced entrepreneurs, who have pulled together a complementary team of highly motivated professionals

Leadership Team

Charles Hall

Charles Hall

CEO & Co-Founder

A proven entrepreneur and business leader, Charles created a £100m start-up for the Washington Post. Before that he was a Director at Citigroup, NYC, for 13 years

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Simon Kelton

Simon Kelton

Director & Co-Founder

A serial entrepreneur, Simon has founded 7 companies in the UK and US in technology, entertainment, publishing, event management and the snowsports industry

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Tom Thorne

Tom Thorne

CTO

A technology founder and CTO, Tom has enjoyed two successful exits with Tradar and Ezesoft and has spent over 20 years building great teams and products in cloud and fintech

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Adam Robinson

Adam Robinson

CPO

Adam has worked in software innovation and product management for 10+ years, including guest facing apps for Atlantis the Palm, Accor Hotels and MGM Macau. He has also spent 10 years in food & beverage ops management.

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Kermit Austin

Kermit Austin

US VP Business Development

Kermit has 16 years experience in hospitality solutions. He created and ran Powercard, prior to selling to and joining Pepper.

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Development team

Dominic Rathbone

Dominic Rathbone

Platform Lead

Dom has over 6 years of experience in building cloud native services and leads the team, ensuring the pepper platform stays humming along.

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Oli Dainton

Oli Dainton

Front-end Lead

Oli worked at Sky during the digital TV, interactive web and mobile transitions. He has delivered compelling visuals and interactivity for two decades.

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Karthik Naik

Karthik Naik

QA Lead

Karthik has 8+ years experience in software testing and Quality Assurance. He focuses on building and improving the QA team with Mobile, Web and API on both mobile and automation.

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Finance

Haider Mawji

Haider Mawji

Chief Financial Officer

Commercial CFO with 20 years+ experience. In the last 18 months, Haider has been involved in two successful Private Equity raises for scaling tech businesses.

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Sarah McCarrick

Sarah McCarrick

Finance Manager

Sarah has 20 years+ experience, overseeing many areas of finance and administration. She enjoys problem solving, and working as a team to grow the company.

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Sales and Business Development

Dominic Rosenfeld

Dominic Rosenfeld

Head of Sales and Partnerships

Dom has worked in hospitality technology for over five years, with a deep understanding of how ordering and loyalty solutions benefit different businesses.

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Eric Schwieterman

Eric Schwieterman

US VP of Sales

VP with 20+ years experience the US hospitality tech industry, including roles at Grubhub, Delivered Dish and Waiter.com.

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Marketing and Customer Success

Hannah Brennan

Hannah Brennan

Head of Marketing and Customer Success

Hannah is a CIM-qualified marketer. She spent six years in the marketing team at J D Wetherspoon, leading the growth and development of the app.

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Ella Davis

Ella Davis

Marketing Assistant

Ella works closely with teams across the business to support Pepper’s brand communications and digital marketing strategy. She is a DMI-qualified digital marketer and regularly writes for Pepper’s blog.

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Lizzie Rees

Lizzie Rees

Customer Success Manager

Lizzie was a supervisor in the hospitality industry for 7 years, before moving into Customer Success. She provides clients with support and advice, whilst building strong and lasting relationships.

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Customer Operations

Tom Marshall-Evans

Tom Marshall-Evans

Head of Customer Operations

Tom has worked in hospitality technology since 2014. A project manager by training, his focus is on delivering solutions and maintaining relationships with Pepper customers.

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Alberto Manuzzi

Alberto Manuzzi

Lead Project Manager

Alberto has worked in hospitality technology since 2014. As a project manager, he implements solutions, manages relationships with merchants and ensures the successful rollout of new features and functionality.

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