Pepper was founded by a group of skilled and experienced entrepreneurs, who have pulled together a complementary team of highly motivated professionals
Leadership Team
Charles Hall
CEO & Co-Founder
A proven entrepreneur and business leader, Charles created a £100m start-up for the Washington Post. Before that he was a Director at Citigroup, NYC, for 13 years
Simon Kelton
Director & Co-Founder
A serial entrepreneur, Simon has founded 7 companies in the UK and US in technology, entertainment, publishing, event management and the snowsports industry
Tom Thorne
CTO
A technology founder and CTO, Tom has enjoyed two successful exits with Tradar and Ezesoft and has spent over 20 years building great teams and products in cloud and fintech
Adam Robinson
CPO
Adam has worked in software innovation and product management for 10+ years, including guest facing apps for Atlantis the Palm, Accor Hotels and MGM Macau. He has also spent 10 years in food & beverage ops management.
Kermit Austin
US VP Business Development
Kermit has 16 years experience in hospitality solutions. He created and ran Powercard, prior to selling to and joining Pepper.
Development team
Dominic Rathbone
Platform Lead
Dom has over 6 years of experience in building cloud native services and leads the Platform team, ensuring the Pepper platform stays humming along.
Oli Dainton
Front-end Lead
Oli worked at Sky during the digital TV, interactive web and mobile transitions. He has delivered compelling visuals and interactivity for two decades.
Karthik Naik
QA Lead
Karthik has 8+ years experience in software testing and Quality Assurance. The QA team use manual and automated testing to ensure the quality of mobile, web and API development.
Finance
Haider Mawji
Chief Financial Officer
Commercial CFO with 20 years+ experience. In the last 18 months, Haider has been involved in two successful Private Equity raises for scaling tech businesses.
Sarah McCarrick
Finance Manager
Sarah has 20 years+ experience, overseeing many areas of finance and administration. She enjoys problem solving, and working as a team to grow the company.
Sales and Business Development
Dominic Rosenfeld
Head of Sales and Partnerships
Dom has worked in hospitality technology for over five years, with a deep understanding of how ordering and loyalty solutions benefit different businesses.
Eric Schwieterman
US VP of Sales
VP with 20+ years experience the US hospitality tech industry, including roles at Grubhub, Delivered Dish and Waiter.com.
Marketing and Customer Success
Hannah Brennan
Head of Marketing and Customer Success
Hannah looks after Pepper's marketing and works with our largest accounts on Customer Success. A CIM-qualified marketer, Hannah previously spent six years at Wetherspoon, leading the growth and development of the app.
Ella Davis
Marketing Assistant
Ella works closely with teams across the business to support Pepper’s brand communications and digital marketing strategy. She is a DMI-qualified digital marketer and regularly writes for Pepper’s blog.
Customer Operations
Tom Marshall-Evans
Head of Customer Operations
Tom has worked in hospitality technology since 2014. A project manager by training, his focus is on delivering solutions and maintaining relationships with Pepper customers.
Alberto Manuzzi
Lead Project Manager
Alberto has worked in hospitality technology since 2014. As a project manager, he implements solutions, manages relationships with merchants and ensures the successful rollout of new features and functionality.