Enhanced UX, improved operational efficiency, proven ROI
Increase sales and drive revenue by making it easier for your customers to order and pay for your products
Market directly to your customers through push marketing and understand them better with advanced analytics through Pepper's web console
“Our Vital app lets us engage with customers directly and send tailored marketing based on behaviour. The solution gets our message across really easily and customers take action right away.”
Taylor St. Baristas
"Our app allows staff to get to know our customers better. Payment via app is faster than any other method, reducing queue times and saving staff time. With our digital loyalty program, rewards can be earned and redeemed automatically, meaning our customers never miss out"
"We used to have a problem with huge queues every morning, especially when a train pulled in. Now CWTCH customers can pre-order their drinks and grab them on the go. We’re already doing 20% of our business through our app, saving our customers time and helping me make more money."
via the app per month
higher average spend for app users
Vital Ingredient’s app allows their marketing team to activate highly targeted and relevant mobile marketing campaigns quickly and easily. Vital customers also love the app:
“Convenient and easy to use. I go to Vital 2 or 3 times a week and the app saves a lot of time. Definitely recommended!”
Vital Ingredient Customer
higher average basket value for app users
of all purchases via the app at busy times
return on investment
Pepper's very first client, Taylor St. Baristas, clearly illustrates the power of digital hospitality well executed... Progressive food & beverage merchants are harnessing mobile technology to increase customer engagement, drive brand loyalty and increase sales.
of all transactions via the app
increase in year-on-year revenue
The success of the CWTCH app illustrates the effectiveness of the Pepper solution for single site businesses. The pre-order feature has cut queue times and allows more commuters to enjoy a morning coffee during the rush hour, resulting in increased sales. The added benefit of digital rewards allows CWTCH to enjoy a growing loyal customer base.
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Tap on a feature to find out more
Send marketing, personalise experiences and view data based on profiles
Take action on customers based on their frequency, store locations, active hours, average transaction value, favourite items, demographics and more...
Tailored to your customer's segment and location
Display offers, adverts & surveys to customers based on their segment or current location
Seamless integrations with major EPOS providers
Our apps work with your EPOS system to allow you to provide a fast & efficient service - we also offer a standalone solution which works independently
Let customers discover new locations
Maps, directions, opening hours, descriptions and location information for all your outlets allows customers to connect further with your brand
Proven and refined through our unrivalled industry experience
Pepper provides a unique selection of plug & play campaigns tailored to your business to drive app usage and revenue
In a rush? No need to queue
Allow customers to order food & drinks before they arrive - pre-order helps you cut queue times, drive efficiency & capture missed sales opportunities
Give customers the choice
Allow customers to choose between additional toppings, sauces, sizes and more using custom modifiers when ordering
Gain instant access to your customers
Easily send instant push notifications with marketing and rewards to all of your customers, certain segments or individuals through the Pepper console
The Pepper console provides a CRM which allows you to monitor your locations live & provides actionable insight for effective data-driven marketing
For debit/credit card, Apple Pay and Google Pay
All payments & transactions are processed & secured with industry standard security to provide you and your customers with peace of mind
No need to print out any receipts
Receipts are automatically delivered to customers on their phone, where they can easily view all of their digital activity and receipts
Let your brand stand out from competitors with your very own app. Give us your brand assets and we'll take care of the rest for you!
The Pepper console allows you to manage everything you need - from push notifications, app design, data and more - it's all there!
We've integrated Pepper into a huge range of hospitality businesses with great success. Our unrivalled experience allows us to launch your app with ease and ensure you get the most out of it.