Named after the Welsh for 'hug', CWTCH launched their first kiosk next to Wandsworth train station in June 2014 and recently opened a second kiosk by Clapham Junction.
Cwtch selected Pepper to deliver their App seeing it as the best product available in the market for their needs. Cwtch customers can now pre-order their favourite coffee every morning or pay faster at the Kiosk with their App and earn digital loyalty stamps automatically.
"Being outside a train station - our main issue is everyone arrives at once. Auto check-in means less time at the till and less fuss getting paper loyalty cards stamped - and Pre-Order means people can skip the queue entirely. That means we can make more people coffee quicker and spend more time interacting with people."