Brakspear partnered with Pepper in June 2020, to build the Honeycomb Houses app.
It's fully integrated with their Zonal till system, allowing customers to order and pay from their table. This integration allows for quick and easy updates of their menu, as well as enhanced loyalty and marketing services.
Dan, Brakspear's Head Of Digital Marketing, said that “Pepper’s ordering technology has transformed our business into a tech-lead operation with simple, contact-free ordering.
"The Pepper platform allows us to be dynamic and flexible when it comes to marketing content, and customer engagement. We’re able to segment users by how they interact with our brand, and can react instantly to changing circumstances, which has been crucial over the past 18 months!"
Dan added that "the Pepper team are an absolute pleasure to work with - and continue to justify why they are the only long-term partner for Brakspear.”
So far, Brakspear has had over 170,000 orders across its 13 pubs, making this one of Pepper's most successful pub partnerships to date.
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