Chopstix launch new loyalty app across 46 locations with Pepper

'From pitch to launch, the process has been easy, organised and engaging. We’re excited to launch and bring our customers a new way to engage with us.’

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Chopstix launch new loyalty app across 46 locations with Pepper
Ella Davis

Marketing Manager

June 14, 2022

Chopstix, the well-known noodle bar with over 70 locations across the UK, have just launched their new app with Pepper for loyalty just after their 20th birthday - with order and pay to shortly follow later in the summer.

Sal Baykent, Marketing Manager at Chopstix, said: ‘It’s been a pleasure to work with Pepper over the past year on the Chopstix loyalty app. From pitch to launch, the process has been easy, organised and engaging. We’re excited to launch and bring our customers a new way to engage with us.’

A few of the Pepper team visiting Chopstix on app launch day

Chopstix are the largest Asian inspired quick serve restaurant in the UK, and with their super simple ordering, they serve all customers in under a minute! They are focused on delivering a faster, fresher, tastier alternative to the high street. 

If collecting points on every visit to spend in store isn’t enough to entice customers, those who download the Chopstix app can claim 5 free spring rolls, as well as an additional 3 when referring a friend! 

Visiting Chopstix on app launch day

Rose Darras, Project Manager at Pepper, commented: ‘Chopstix was one of the best projects I worked on. It started slowly but I realised I learned a lot over the months. First of all, Sal was a delight to work with, he’s very professional, very creative, and has a comprehensive understanding of the market.

‘I love the Chopstix brand, they are working really hard to provide good food quickly and to reward loyal customers, and that’s where we’re coming.

‘We’re going live on the 13th June with a loyalty app and 2 months later with a Click & Collect app. I could not be more excited. Come on in to have a taste! My Favourite: Sweet Chilli prawns on some egg fried rice.’

We are so excited to be working with Chopstix in digitising their customer journey and providing loyalty rewards to their customers, and look forward to seeing what the future holds for the Chopstix brand!

App marketing for the new Chopstix app